Statistics show that the police come across a high number of people with communication issues, as suspects, offenders, victims or witnesses. It is invaluable to be equipped with the tools to handle these encounters in the best possible manner and achieve the best outcome possible, avoiding escalation and confrontation.
During the pilot period, the Box was shown to reduce violent outbursts and aggression. This is a key skill to gain for a safer and smarter police force. Not all police officers need to be trained but it makes sense to train enough of you to ensure round-the-clock coverage in a given police force. It also makes sense to train those officers who have a desire to learn these specific skills first.
By training those officers who have an interest in and a compassion for this segment of the population, you build a pool of expertise that can take the rest of the force forward.